Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Triple Threads Thrift!
Processing Time
Orders are processed within 2–5 business days with in Canada and 5 to 10 business days with in the United Sates after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Locations
We currently ship throughout Canada and the United States
Shipping Rates
Shipping rates are calculated at checkout based on the weight, size, and destination of your order.
Free Shipping: We offer free shipping on orders over $100 CAD before taxes.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information, if available.
Delivery Times
Estimated delivery times vary by location and carrier.
Typical delivery times within Canada:
- Atlantic Canada: 2–7 business days
- Central Canada: 3–10 business days
- Western Canada: 5–14 business days
Delivery times are estimates and cannot be guaranteed.
Lost, Stolen, or Delayed Packages
Triple Threads Thrift is not responsible for packages that are:
- Lost after being marked as delivered
- Stolen from the delivery location
- Delayed due to carrier issues, weather, or other circumstances beyond our control
If your package is delayed, we recommend contacting the shipping carrier directly using your tracking number.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect address, the customer may be responsible for additional shipping charges to resend the package.
Damaged Items
If your order arrives damaged, please contact us within 3 days of delivery and include photos of:
- The packaging
- The shipping label
- The damaged item
We will work with you to find a fair solution.
Contact Us
If you have any questions regarding shipping, please contact us:
Triple Threads Thrift
📧 [your email address]
📱 @triplethreadsthrift